Technical Sales and Service Representative

Top Job

Located in Spokane, WA

Salary: $22-$25/hr

Technical Sales & Service Representative 

As a Technical Sales & Service Representative (TSSR), you will use your strong customer service and technical skills to respond directly to customer requests and support the Account Manager team regarding applications, product selection, and installation of industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!

Responsibilities

• Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates
• Professional point of contact for customer quotes and product sourcing
• Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction
• Timely and accurate reporting

Requirements

• 2+ years proven customer service or sales experience
• Use of proper English grammar, written and verbal
• Ability to read / understand technical drawings
• Work independently and as part of a team
• Listening, negotiating, and effective questioning skills
• Ability & desire to quickly learn new processes and systems
• HS Diploma or Equivalent
• Ability to pass a DOT medical and drug screen
• Industrial rubber products application knowledge (conveyor belting, fabrication, splicing), preferred

Benefits of working with Express:

• Medical Plan
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Referral Bonus
• Weekly Pay
• No Fees to Job Seekers, Ever

Ready to Apply?

Apply online today or call us at 509-747-8924 to get started!

Spokane, WA
3448
331 W. Main
Spokane, WA 99201

Apply Now