Office Adminstrator/Customer Support

Top Job

Located in Schaumburg, IL

Salary: $22-$24/hr

Part-Time Office Administrator / Customer Service Support

Location: Schaumburg, IL (In Office)
Schedule: Monday-Friday, approximately 8:30 AM-2:00 PM (hours may be adjusted)
Hours: 25-30 hours per week

About the Opportunity

We are seeking a dependable, organized, and customer-focused professional to join our team as a Part-Time Office Administrator / Customer Service Support Specialist. This position plays a vital role in keeping our office running smoothly while providing exceptional support to customers, vendors, and internal team members.

The ideal candidate is highly organized, detail-oriented, proactive, and enjoys working in a collaborative office environment. This role offers flexible part-time hours and the opportunity to be involved in a variety of administrative, customer service, and operational functions.

Key Responsibilities:

Customer Service & Sales Support

• Serve as the primary point of contact for customer inquiries by phone, email, and in-person.
• Provide product information, pricing, availability, and order status updates.
• Assist with processing purchase orders, quotes, and customer account requests.
• Communicate professionally with customers, vendors, and logistics partners.
• Build and maintain positive customer and vendor relationships.
• Assist with pulling and packing parts orders as needed.

Billing & Administrative Coordination

• Prepare and process invoices, payments, credit memos, and account adjustments.
• Verify order details, pricing, and shipping information for billing accuracy.
• Support collections efforts through follow-up on outstanding invoices.
• Maintain accurate customer, order, and financial records.
• Assist with inventory paperwork, packing slips, and shipping documentation.

Reception & General Office Duties

• Welcome visitors and maintain a professional and inviting office environment.
• Answer, screen, and route incoming telephone calls.
• Manage incoming and outgoing mail, packages, and courier shipments.
• Monitor and order office supplies as needed.
• Assist management with scheduling, document preparation, and internal communications.
• Perform general administrative and clerical duties to support office operations.

Qualifications:

• Previous experience in customer service, office administration, administrative support, or a related role.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Ability to manage multiple priorities and work independently.
• Positive attitude, strong work ethic, and professional demeanor.
• Experience with billing, invoicing, order processing, or inventory support is a plus.

Submit your resume to be considered for this part-time opportunity in Schaumburg.

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