CSR-Logistics

Top Job

Located in Chicago, IL

A Transload warehouse facility in Chicago is seeking a dependable, customer-focused Customer Service Representative to join our Chicago operations. This position is ideal for someone who enjoys working in a fast-paced environment, providing outstanding customer support, and coordinating with internal teams to ensure efficient service.

If you have strong communication skills, excellent organizational abilities, and enjoy solving problems, we'd like to hear from you.

Responsibilities

• Serve as the primary point of contact for customers via phone and email
• Respond to customer inquiries regarding shipments, scheduling, and service requests
• Enter and maintain accurate customer orders and shipment information
• Coordinate with operations, dispatch, and warehouse personnel to ensure timely service
• Monitor order status and proactively communicate updates to customers
• Resolve customer concerns in a professional and timely manner
• Maintain customer records and documentation
• Prepare reports and perform general administrative duties
• Provide exceptional customer service while maintaining professionalism and accuracy

Qualifications

• High school diploma or equivalent required
• Previous customer service, logistics, transportation, or administrative experience preferred
• Strong verbal and written communication skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Excellent data entry and organizational skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Positive attitude and ability to work independently and as part of a team

 

To apply email resume to 

jobs.oaklawnil@expresspros.com, CSR-LOGISTICS in the Subject Line

 

Apply Now