Bilingual Customer Service Representative

Top Job

Located in Scottsdale, AZ

Salary: $20-$22

Bilingual Customer Service Representative (English/Spanish)

Location: Scottsdale, AZ
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Pay: $20/hour

A fast-growing construction services company in Scottsdale is looking for a professional, energetic, and fully bilingual Customer Service Representative to join our team. This role is ideal for someone who thrives in a fast-paced office environment, communicates confidently in both English and Spanish, and has previous customer service experience.

We’re looking for someone who can build strong relationships with customers, handle incoming calls professionally, and keep operations running smoothly while supporting both office staff and field teams.

Responsibilities

• Answer incoming phone calls and assist customers in English and Spanish
• Schedule appointments and coordinate service requests
• Provide updates to customers regarding projects and timelines
• Handle customer questions, concerns, and follow-ups professionally
• Communicate with office staff, vendors, and field crews
• Maintain accurate customer records and notes
• Assist with general office and administrative tasks

Qualifications

• Fluent in both English and Spanish (required)
• Previous customer service experience required
• Strong phone communication and people skills
• Organized, dependable, and detail-oriented
• Comfortable multitasking in a busy office environment
• Basic computer and office software skills
• Construction or contractor office experience is a plus, but not required

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