Director of Client Relations

Top Job

Located in Jacksonville, FL

Salary: 80,000-100,000

Director of Client Relations

We are seeking an experienced and professional Director of Client Relations to lead one of the most successful divisions within our company. This individual will play a critical leadership role focused on client satisfaction, team leadership, business growth, and operational success.

The ideal candidate is outgoing, confident, customer-service driven, and experienced in building strong professional relationships. This position is perfect for someone with leadership ability, sales experience, negotiation skills, and an entrepreneurial mindset.

Responsibilities

• Manage and oversee daily operations within the division
• Build and maintain strong relationships with clients and partners
• Ensure a high level of customer satisfaction and professionalism
• Lead, motivate, and support team members
• Handle client communications, escalations, and negotiations
• Identify opportunities for business growth and improved performance
• Assist in developing strategies to increase production and revenue
• Monitor team performance and maintain company standards
• Work closely with upper management on goals and expansion plans
• Maintain organization, accountability, and operational efficiency

Qualifications

• Previous leadership or management experience preferred
• Strong communication and interpersonal skills
• Customer service and client relations experience required
• Sales and negotiation experience preferred
• Professional appearance and demeanor
• Ability to multitask and problem-solve in a fast-paced environment
• Self-motivated, dependable, and goal-oriented
• Entrepreneurial mentality is a plus
• Strong organizational and leadership abilities

What We Offer

• Competitive salary
• Leadership opportunity with room for growth
• Positive and professional work environment
• Opportunity to lead a high-performing division
• Performance incentives and advancement potential

We are looking for someone who can take ownership, lead with confidence, and help continue the success and growth of our company.

Apply Now