Office Assistant (Full-Time)

Job Type: Full-Time, In-Person
Schedule:

• Monday–Friday: 8:30 AM – 5:00 PM (1-hour lunch)
• Saturday: 7:30 AM – 11:30 AM

Position Overview

We are seeking a reliable, organized, and detail-oriented Office Assistant to provide administrative and clerical support across office operations, accounting, sales, and retail functions. This role is essential to maintaining efficient daily operations and providing excellent customer service.

Key Responsibilities

• Perform general clerical and administrative duties including filing, data entry, time entry, and document preparation
• Answer, screen, and direct phone calls; take messages and schedule appointments
• Respond to emails and assist customers in a professional and timely manner
• Support the sales team by following up on website leads and customer inquiries
• Receive, sort, and distribute incoming mail, packages, and courier deliveries
• Maintain organized and accurate filing and recordkeeping systems
• Serve as a backup retail store clerk and assist customers in-store as needed
• Complete additional tasks and projects as assigned

Required Skills & Abilities

• Excellent written and verbal communication skills
• Strong customer service and interpersonal skills
• Proficiency in Microsoft Office or similar office software
• Advanced typing skills (minimum 60 words per minute)
• Strong organizational skills with high attention to detail
• Effective time management and problem-solving abilities
• Familiarity with basic clerical procedures, including alphabetical and numerical filing systems
• Reliable attendance and punctuality
• Ability to follow established policies and procedures

Qualifications

• 1–2 years of administrative or office experience required
• At least 1 year of customer service or sales support experience required
• Must be legally authorized to work in the United States

Physical Requirements

• Ability to sit for extended periods and work at a computer
• Ability to lift up to 40 pounds occasionally