Process Technician

Located in Central Point, OR

Salary: $28+ DOE

Job Title: Thin Film Process Technician
Job Type: Full-Time

About the Opportunity
Our client is an innovative leader in the design, manufacturing, and support of thin-film coating systems used in the ophthalmic industry. They are seeking a skilled and motivated Thin Film Process Technician to join their team in a dynamic, customer-facing role.

This is an excellent opportunity for someone who enjoys hands-on technical work, problem-solving, and travel, while working with advanced coating technologies and a collaborative team.

Position Overview
The Thin Film Process Technician will support thin-film coating processes and equipment both remotely and on-site at customer locations. This role is responsible for troubleshooting, optimizing system performance, and ensuring customers maximize the efficiency of their equipment.

This position involves regular travel across North America, with occasional opportunities in Canada, Mexico, and South America.

Key Responsibilities

• Install, support, and troubleshoot thin-film coating systems (including box coaters and sputter systems)
• Diagnose and resolve process and equipment issues both remotely and on-site
• Evaluate customer operations and recommend improvements for performance and efficiency
• Train customers on equipment operation, maintenance, and best practices
• Assist with process development and optimization efforts
• Deliver high-quality, professional customer support
• Travel approximately 30–50% (typically short trips under two weeks)

What Success Looks Like

• Customers rely on your expertise and recommendations
• Equipment performance improves after your involvement
• Issues are resolved efficiently and effectively
• Strong ownership, communication, and follow-through

Qualifications

• Background in engineering, physics, or a related technical field (mechanical, electrical, chemical, etc.)
• Experience with thin-film deposition (PVD, sputtering, evaporation) preferred
• Familiarity with vacuum systems and coating equipment strongly desired
• Strong troubleshooting and problem-solving skills
• Ability to work independently in customer-facing environments
• Adaptable and able to prioritize in a fast-paced setting
• Strong communication skills with a customer-first mindset
• Willingness to travel on short notice

Compensation & Benefits

• Pay: $28+ (DOE)
• Flexible scheduling
• Generous PTO and paid holidays
• Paid volunteer opportunities
• Career advancement opportunities
• Ongoing training and development programs
• Health and Vision Insurance (PPO or HSA options)

Travel Perks

• All travel expenses covered
• Per diem provided for meals
• Keep airline miles and hotel rewards for personal use
• Flexibility to book and manage your own travel
• Autonomy and trust while working on the road

Why This Role?
This position is ideal for someone who enjoys combining technical expertise with real-world problem solving, while building relationships and making a direct impact on customer success.

 

Apply Now