General Position Summary

Provide a high level of customer service by performing shipping-related activities, preparing items for shipment, and maintaining accurate records to ensure customers receive the correct products in a timely manner.

Position

• Eval to Hire
• Full-time, 40 hours per week with overtime as needed
• Hours: Monday–Friday, 7:00 AM to 3:30 PM
• Pay: $20.50/hr + DOE

Essential Responsibilities

• Stock and properly maintain parts
• Pull products based on bin locations listed on picking paperwork
• Verify accuracy of part numbers and quantities
• Package items appropriately for UPS/FedEx/Freight, including international shipments
• Follow customer- or shipment-specific instructions to meet expectations
• Complete all necessary paperwork for each transaction
• Coordinate with carrier personnel as needed
• Operate the stretch-wrap bander
• Maintain inventory of shipping materials and supplies
• Perform computer functions required to track goods
• Maintain a clean, orderly work area and follow prescribed safety regulations
• Operate a forklift, powered pallet jack, and hand trucks to move materials
• Assist Receiving and Final Assembly departments as needed

Qualifications

• High school diploma and one year of factory-related shipping/receiving experience preferred
• Ability to read/write English, follow verbal instructions, and perform basic math
• Prefer experience in a small distribution environment (non-automated picking/packing)
• Computer-savvy with UPS/FedEx shipping programs and basic Microsoft Office/data entry
• Strong attention to detail, accuracy, and organization
• Ability to multitask and manage time effectively
• Ability to lift/maneuver 30–50 lbs., occasionally up to 75 lbs.
• Must be active throughout the day: standing, walking, bending, kneeling, crouching, climbing
• Positive attitude and strong work ethic
• Consistent reliability—on time and present when scheduled

Competencies

1. Organizational Skills
2. Technical Capacity
3. Initiative
4. Thoroughness
5. Time Management
6. Communication Proficiency
7. Attention to Detail

Additional Responsibilities

• Arrange carrier pickups based on customer purchase order instructions
• Report defective materials or questionable conditions to the supervisor
• Maintain an adequate supply of shipping materials at all times
• Receive incoming products daily
• Inspect and verify part numbers and quantities against purchase orders
• Review items for damage and take appropriate action
• Accurately place products into correct bin locations
• Receive product in the computer system to maintain accurate inventory
• Prepare customer returns for shipment
• File purchase orders, customer orders, and quotes prior to daily UPS arrival

Essential Functions / Major Responsibilities

• Unload all incoming goods and route paperwork appropriately
• Verify items and quantities received; document damaged or defective items
• Coordinate outside subcontract processes for company-produced products, including setting vendor priorities and arranging pickups via vendor, courier, or freight
• Reconcile produced quantities, vendor returns, and required certifications
• Operate cranes, hoists, or power trucks as needed
• Move materials from receiving to appropriate departments, individuals, or storage locations following routing procedures
• Ensure all parts are presentable and properly identified (e.g., cleaned, engraved with part numbers) before placing into stock

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