Customer Service Representative

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Located in Beaumont, TX

Salary: $11

Position Summary

A clerk assists with receiving, processing, maintaining, and preparing flowers and floral supplies for wholesale customers. The position supports daily operations by ensuring flowers remain fresh, inventory is organized, and work areas stay clean and efficient.


Primary Job Duties

1. Flower Processing & Care

  • Receive incoming shipments of fresh flowers and plants

  • Trim stems and properly hydrate flowers in water

  • Label and prepare flowers for storage or sale

  • Place flowers in refrigeration or designated storage areas

  • Rotate stock to maintain freshness and prevent spoilage

  • Remove damaged or wilted flowers from inventory

  • Wash and sanitize flower buckets and containers

These tasks ensure flowers remain fresh and ready for wholesale distribution.


2. Inventory & Stock Management

  • Assist with receiving and unloading shipments

  • Check inventory counts and restock floral products

  • Rotate product according to freshness and storage guidelines

  • Organize floral supplies, tools, and containers

  • Track product movement and help maintain inventory accuracy

Proper inventory handling keeps products fresh and available for customers.


3. Customer Support (Wholesale Clients)

  • Assist florists or business customers picking up orders

  • Provide information about flower varieties and availability

  • Answer phones and assist with basic order questions

  • Help locate supplies and floral materials for customers

  • Prepare orders for pickup or delivery

Clerks often interact with florists, event planners, and retail flower shops purchasing wholesale products.


4. Workspace Maintenance

  • Sweep floors and clean work areas

  • Remove flower debris and waste

  • Clean coolers and storage areas

  • Maintain sanitation standards for floral processing

  • Organize tools, buckets, and processing equipment

A clean environment helps prevent contamination and preserves product quality.


5. Order Preparation

  • Prepare flowers for customer orders

  • Package and bundle flowers safely

  • Pull orders from inventory for delivery routes

  • Ensure orders are labeled correctly

Clerks often assist warehouse staff and delivery drivers.


Physical Requirements

Clerks must be able to:

  • Stand for long periods

  • Work in refrigerated flower coolers

  • Lift buckets, boxes, or floral supplies

  • Perform repetitive tasks such as trimming stems

The job requires attention to detail and physical stamina.


Skills & Qualifications

Typical requirements include:

  • High school diploma or GED

  • Ability to work in a team environment

  • Strong attention to detail

  • Dependability and good work ethic

  • Willingness to learn flower care procedures

  • Ability to work quickly in a fast-paced environment

Most positions are entry-level with on-the-job training.


Work Environment

  • Floral warehouse or processing facility

  • Refrigerated coolers for flower storage

  • Fast-paced during holidays (Valentine’s Day, Mother’s Day, weddings)

  • Team-based environment

Express Office: Beaumont
1660 South 23rd Street
Beaumont, TX 77707
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