IT Tech (contract)

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Located in Waukegan, IL

Salary: $28/hr-$30/hr

IT Tech (Contract Role)

Location: Waukegan, IL (Onsite)
Schedule: Monday–Friday, 8:00am–4:30pm
Pay Range: $28–$30/hr
Type: Full-Time Contract (Open-Ended)

 

An established organization in the food production and distribution industry is seeking a skilled and dependable IT Technician to join their onsite technology team. This role focuses on supporting day-to-day IT operations, resolving technical issues, deploying hardware, and ensuring efficient support for internal users across the company. The ideal candidate will be hands-on, resourceful, and comfortable working in a fast-paced environment where priorities can shift quickly.

Responsibilities:

  • Monitor, triage, and resolve system and user-reported IT issues.
  • Troubleshoot hardware including laptops, desktops, printers, and handheld/scanning devices.
  • Procure, configure, and deploy new computer hardware and IT equipment.
  • Manage IT support tickets through internal ticketing systems and coordinate with managed service providers as needed.
  • Maintain and assign software licenses.
  • Provide end-user support and guidance on computer functionality, software usage, and system features.
  • Communicate effectively with team members and stakeholders.
  • Support general IT operations and assist with additional technology projects as assigned.
  • Handle approximately 50% hardware deployment-focused tasks.

Required Skills & Experience:

  • Minimum 2 years of Tier 1 IT support experience in a professional setting.
  • Strong proficiency with Windows operating systems, Windows applications, and Microsoft 365 administration.
  • Experience troubleshooting hardware and working with standard business IT equipment.
  • Ability to learn quickly and operate with limited formal training.
  • Strong task management and troubleshooting skills.

Ideal Candidate:

  • Team-oriented, personable, and dependable.
  • Self-motivated with a strong sense of ownership.
  • Calm and level-headed under pressure or during periods of high activity.
  • Comfortable in a fast-paced environment with shifting priorities.
  • Effective communicator capable of building positive working relationships with colleagues, vendors, and external partners.

About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County, IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area. Check out our Libertyville Team www.expresspros.com/libertyvilleil and our Google Reviews https://g.co/kgs/qEqco2

 

TO APPLY- Email resume to jobs.libertyvilleil@expresspros.com

Express Office: Libertyville
836 South Milwaukee Avenue
Libertyville, IL 60048
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