Field Service Technician

Located in Central Point, OR

Salary: 55-65k

The Field Service Technician services and supports industrial production equipment, including mechanical, electro-mechanical, and electronic systems used in thin film vacuum coating processes. This role works both on-site at customer facilities and internally as needed.

Technicians build long-term relationships with customers while providing technical expertise, troubleshooting, and process support.

Essential Duties & Responsibilities

• Perform preventive maintenance and troubleshooting on mechanical, electro-mechanical, and electronic sub-systems within thin film vacuum coating systems (both company-produced and other manufacturers’ equipment)
• Provide on-site technical service at customer facilities
• Deliver remote support for customer equipment and processes
• Monitor production and testing processes in optical lab environments
• Serve as a liaison between customers and internal sales/service teams regarding technical issues
• Assess customer needs related to maintenance, spare parts, equipment modernization, and process improvements
• Document experiments, service work, and summarize technical results
• Travel within the U.S. regularly (typically 3–5 days at a time; occasionally up to 14 days). Some weekend travel may be required. Limited international travel (less than 10% of total travel)

Minimum Qualifications

• Experience working with mechanical, electrical/electronic, or pneumatic systems (industrial, automotive, or similar industries)
• Strong mechanical aptitude with troubleshooting experience
• Ability to read or learn to interpret electrical and pneumatic schematics
• Comfortable working independently and under pressure
• Excellent communication and customer service skills
• Self-motivated with strong problem-solving abilities
• Proficient in Microsoft Outlook, Word, and Excel
• Able to prioritize tasks and meet deadlines with minimal supervision
• Valid driver’s license with clean driving record
• Eligible to obtain or currently possess a valid passport
• Ability to lift up to 50 lbs occasionally
• Ability to kneel, bend, and stoop as required

A college degree is not required for this position.

Compensation & Benefits

• $55,000 – $65,000 annually
• Flexible scheduling
• Generous Paid Time Off
• Paid holidays
• Paid volunteer time
• Health & Vision Insurance (PPO or HSA options; eligible first of the month following start date)
• 401(k) eligibility beginning first day of the 7th month
• Continuing education program
• Advancement opportunities

If you are looking for a technical, travel-based role where you can work independently while making a meaningful impact with customers, we encourage you to apply today.

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