Customer Service Representative

Located in Frederick, CO

Salary: $22/hour

Customer Service Representative
Location: Frederick, CO
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $22/hour
Job #: C249/#3364ST
Type: Full-Time

 

Are you a friendly, detail-oriented, and customer-focused individual? A well-established company based in Frederick, CO is seeking a Customer Service Representative to join our team! In this role, you’ll be the first point of contact for our customers—answering calls, resolving issues, and scheduling technicians for service appointments and emergency repairs.

What You’ll Do:

• Answer high-volume inbound and outbound phone calls

• Schedule daily service appointments for septic, grease trap, and emergency calls

• Coordinate technician schedules efficiently and effectively

• Support billing and invoicing processes by confirming service completion

• Perform general administrative duties including filing, data entry, CRM updates, and report generation

• Manage multiple tasks while staying organized in a fast-paced environment

What We’re Looking For:

• Previous experience in customer service and working with phone systems

• Strong communication and problem-solving skills

• Excellent multitasking and time-management abilities

• Familiarity with CRM systems is a plus

• Bilingual (Spanish/English) preferred but not required

If you enjoy helping people, staying organized, and working in a dynamic team environment, we’d love to hear from you!

Apply Now