Seasonal Job - Customer Service Support Swannanoa, NC

Located in Swannanoa, NC

Salary: $19/hr

Looking for a spring/summer job that starts ASAP!?

A local, family owned Asheville company is in need of 1 team member to help with customer support and administrative needs in Swannanoa, NC.  You're working in a mulch and landscaping yard greeting both company representatives and individual customers as they come to pick up their orders of rocks, gravel, mulch ect.

This is a seasonal position.

Monday- Friday between the hours of 7:45am to 5:15pm.

Pay: $19/hr

ESSENTIAL DUTIES & RESPONSIBILITES:

 

Answering phone calls for billing and customer service on multi-lines.

Scheduling deliveries.

Communicating with other company location.

Accepting Credit Card payments.

Input customer information into computer system including the routing, customer information, and all services. Schedule/Dispatch starts, stops and changes to the customers.

Inputting of additional customer orders, work items, including container exchanges from call in’s.

REQUIRED SKILLS:

Professional phone etiquette and strong customer services skills.

Good working knowledge of computers and office software (i.e. Excel, Word, etc.).

Previous dispatch and routing experience a plus

Good verbal and written communication skills are essential.

Ability to multi task.

Strong attention to detail a must.

Ability to work cooperatively with others.

 

If you have forklift skills/experience, you help load materials, and pay will be increased.

 

Please note, you work in a climate controlled guard shack like building. You'll also talk with customers in the supplies yard. Portable restroom facilities are on site.

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