Inside Sales/Customer Support Specialist

Top Job

Located in Lynnwood, WA

Salary: $22-$27 per hour, DOE

Position: Inside Sales & Customer Support Specialist
Type: Full time, Direct Hire
Location: Lynnwood 
Pay: $22– $27 per hour, DOE
Schedule: Monday-Friday 

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Job Details

We are seeking a Inside Sales & Customer Support Specialist. This role is ideal for someone who is customer-focused, comfortable with inside sales, and eager to grow within the LED lighting and control systems industry. The right candidate will be self-driven, motivated, and flexible, with the ability to multitask in a fast-paced environment. This position offers long-term career potential for someone interested in lighting technology and sales support.

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Responsibilities

• Assist customers and clients with inquiries about LED lighting products and configurations

• Process phone orders and close sales while providing product support and troubleshooting assistance 

• Provide tracking information and product details via email, answer questions regarding products and services

• Pass qualified leads and large bids to the Sales Department

• Follow up with key clients to maintain strong relationships

• Assist with product shipments, inventory adjustments, and warehouse tasks

• Put away shipments and retrieve products using safety ladders

• Safely lift, carry, and handle boxes and materials as needed

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Qualifications / Requirements

• Minimum 2 years of experience in customer service and/or inside sales

• Strong phone sales and customer support experience with the ability to work independently and resolve problems effectively

• Physically capable of lifting boxes, handling inventory, and using safety ladders

• Reliable personal vehicle required

• Interest in LED lighting technology and control systems, Electrical and/or lighting experience is a PLUS

• Proficiency with Excel and Word (computer-based role)

• Self-motivated, organized, enthusiastic, and able to build rapport with clients

• Strong interpersonal skills with the ability to create lasting customer relationships

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses 

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA #2592OS

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