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Located in Asheville, NC
Salary: $18/hr
Call Center Reception Coordinator – $18/hr Schedule: Monday – Friday, 8:30 AM – 5:00 PM or 9:00 AM – 5:30 PM Location: South Asheville, NC Type: Full-Time
A fast-paced service company in South Asheville is seeking a Call Center Reception Coordinator to serve as the first point of contact for customers. This role is heavily phone-based and focused on managing high call volume, troubleshooting concerns, and dispatching tickets to technicians. Ideal for someone who thrives in a structured, call center-style environment and enjoys helping people quickly and efficiently.
Answer a high volume of incoming customer calls
Gather details and troubleshoot basic service concerns
Create accurate service tickets and route to technicians
Process customer orders and service requests
Document calls and updates in internal systems
Maintain a calm, professional tone during busy periods
Strong phone and customer service skills
Comfortable in a call center or high-volume phone role
Fast and accurate computer/data entry skills
Organized and able to multitask under pressure
Reliable attendance and professional demeanor
Must pass background check and drug screen
In-person interview required
Consistent weekday schedule
Structured team environment
Opportunity to grow in customer operations
Great fit for someone who enjoys phone-based work
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