Bilingual Office Admin / HR Coordinator

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Located in Worcester, MA

Salary: 22.00-24.00/hour

Rapid-growth start-up organization is seeking an energetic, solutions and detail oriented recent graduate to join our team in an unlimited growth environment with strong leadership and management potential within 1-2 years. 

Strong bonus potential for dynamic and outgoing individuals, in addition to competitive base salary compensation. 


Job Title: Bilingual Receptionist (English–Spanish)

Pay: 22.00-24.00/hour

Schedule: M-F/ 8:30-5:30

Location: Worcester, MA 

Employment Type: Full-Time

Position Overview

We are seeking a friendly, reliable, and detail‑oriented Bilingual Receptionist to support our HR and Recruiting team. This role serves as the first point of contact for candidates, employees, and visitors, helping create a positive and professional experience from the moment they walk through the door.

The Bilingual Receptionist will support front office operations, assist with candidate flow, help coordinate onboarding, and provide bilingual communication support for HR-related activities. This is a great role for someone who enjoys helping people, thrives in a fast‑paced environment, and is interested in the HR/recruiting field.


Key Responsibilities

Front Desk & Candidate Support

  • Welcome job candidates, employees, and visitors with a friendly, professional demeanor in both English and Spanish.
  • Answer, screen, and route incoming calls; provide bilingual assistance as needed.
  • Guide applicants through the check‑in process and assist with completing applications or digital forms.
  • Maintain a clean, organized, and professional reception area.

Recruiting & HR Administrative Assistance

  • Support recruiters by directing candidates to interviews, helping manage interview schedules, and preparing paperwork.
  • Update candidate information in tracking systems (training provided).
  • Assist in sending interview reminders, follow‑up messages, or simple bilingual communications.
  • Help maintain employee and applicant files following confidentiality standards.

Onboarding Support

  • Prepare onboarding packets and assist new hires with completing required documents.
  • Verify identification documents and ensure accurate completion of I‑9 and onboarding forms (training provided).
  • Walk new hires through basic onboarding steps, workplace expectations, and first‑day instructions.
  • Coordinate with HR to ensure new hires have a smooth, welcoming start.

Bilingual Communication

  • Translate simple documents, forms, or instructions between English and Spanish.
  • Assist Spanish-speaking candidates or employees with questions about the application, onboarding, or employment process.
  • Help draft short bilingual emails, messages, or notices.

Office Coordination

  • Assist with managing office supplies, mail, deliveries, and basic clerical duties.
  • Support HR and Recruiting team members with occasional projects, events, or hiring initiatives.
  • Maintain visitor logs and help with basic compliance check-in procedures.

Required Qualifications

  • Bilingual proficiency in English and Spanish (spoken and written).
  • Strong customer service and communication skills.
  • Professional phone etiquette and front‑office presence.
  • Basic computer literacy (email, calendars, document editing).
  • Ability to multitask and stay organized during busy candidate flow.

Preferred Qualifications

  • Prior experience in reception, HR support, staffing, or customer service (not required).
  • Familiarity with applicant tracking systems, HR software, or onboarding tools (training provided).
  • Experience working with diverse communities.

Ideal Candidate Attributes

  • Friendly, patient, and approachable
  • Strong attention to detail
  • Team player with a positive attitude
  • Professional, dependable, and discreet with sensitive information
  • Comfortable assisting job candidates at all levels

What We Offer

  • Training in HR and recruiting processes
  • Opportunities for career growth within HR, recruiting, or office administration
  • Supportive team environment
  • Competitive pay and benefits (customizable)

 

Express Office: Worcester
1241 Main Street
Suite 5
Worcester, MA 01603
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