Housing Choice Voucher Case Manager

Top Job

Located in Galveston, TX

Salary: $18.00 per hour

Position Type: Case Manager
Pay: $18.00 per hour
Location: Galveston, TX
Schedule: Monday-Friday, 8-5.

Key Responsibilities

· Interprets and implements HUD regulations and guidelines

· Maintains client physical and computer-based case files and records with accuracy and efficiency

· Reviews case files for program compliance to assure all documentation, information and signatures are current and consistent, complete, and accurate as required by the Housing Authority, HUD policies and regulations, and all other applicable Federal, State, and local laws

· Obtains all required tenant certifications and authorization to collect information. Reviews tenant provided information carefully and brings any errors or omissions in tenant supplied data to the Supervisor

· Conducts briefing sessions with applicants to inform them of HCV program functions and assists them with locating a unit through the private rental market

· Ensures that participants know and understand they cannot lease up outside of operating area

· Answers telephone calls from participants and responds to routine calls and routes calls as necessary per SOP

· Initiates telephone calls as requested to do so by supervisor and provides feedback

· Establishes and maintains all office files in accordance with procedures and the instructions of supervisors

· Serves as custodian of office files

· Prepares reports as instructed and completes other technical assignments in support of the department’s work load

· Mail out appointment notices with the designated time

· Completes annual re-certifications and re-examinations accurately and on time

· Ensures that at annual re-examination time, participants residing outside of area adhere to portability requirements

· Adheres to all HCV Standard Operating Procedures

· Maintains office files in a neat and orderly fashion and files documents properly within 2 business days of receipt

· Properly completes and files all contract and lease documents

· Meets goals and time frames as set forth by the HCV Director for all HCV duties and responsibilities

· Maintains a log of completed certifications

· Attends departmental and Authority-wide staff meetings

· Attends meetings with participants and Property Owners/Landlords

· Deals with the public and residents in a pleasant and courteous manner, both in person and over the telephone

· Possesses ability to multi-task and perform efficiently in a fast-paced work environment

· Communicates effectively both orally and in writing

· Conducts group presentations for maximum comprehension

· Possesses sensitivity to persons from culturally diverse backgrounds, persons with special needs and the homeless

· Maintains effective working relationships with staff, representatives of local government, program participants, community-based organizations and the public

· Works independently with minimal supervision

· Handles large volume of inquiries, telephone, email and written communications

· Other duties as assigned

Qualifications

• High School Diploma or GED
• 2 years of case management or equivalent experience
• Valid Drivers License

How to Apply:

Choose one of the following options to get started:

• Call Us: Speak with a recruiter by calling (281) 648-4200
• Quick Apply: Click “Apply Now”
• Email Us: Click “Email us” and submit your resume

Benefits (Eligibility based on hours/weeks worked)

• Medical, Dental, and Vision Insurance
• Short-Term Disability & Term-Life Insurance
• Holiday Pay (7 days observed)
• Vacation Pay
• Referral Program
• Weekly Pay
• ExpressLearn (Skills development program)

About Us

As a premier staffing agency serving the Houston Bay Area, we’re dedicated to helping people and businesses thrive. Locally owned and operated, we’ve successfully placed over 10 million people worldwide and have the resources and expertise to find the right job for you. Our mission is to match great jobs with great people—contact us today and start your journey toward a rewarding career!

Apply Now