Part-Time Collections

Located in Cleveland, TN

Salary: 17.00

Part-Time Collections - $17/hr

 

Express Employment Professionals is currently hiring for a REMOTE, Part-Time Collections positon. 

 

Responsibilities: 

• Handle billing and collections inquiries
• Generate revenue for clients by ensuring timely and accurate payments. 
• Assist consumers in preventing home repossession through financial planning.
• Perform basic office duties such as faxing documents, typing invoices, and answering phones. 
• Demonstrate proficiency email etiquette and communication skills. 
• Exhibit outstanding follow up skills to maintain consumer/client relationships. 
• Sit and talk on the phone via headset for extended periods of time. 

Qualifications: 

• Meet the assigned minimum number of phone calls/attempts/accounts per day.
• Typing score of 40 WPM.
• Maintain attention to detail in data entry and recording conversations.
• Be familiar with applicable software, learn FDCPA laws, and state laws.
• Proven performance in calls, contracts, promises, payment overage, and all elements of bank and retail collections (preferred).
• Ability to work independently from home in a quiet, uninterrupted environment.
• Understanding of the negotiation process to obtain maximum possible payments.
• Ability to take constructive criticism and strive for success.
• High School Diploma or equivalent.
• Stellar attendance and punctuality are required.
• Good tenure at previous jobs (2+ years in a relevant field)

Shift:

• M-F // 10 AM - 2 PM
• M-F // 3 PM - 7 PM
• Training will also be remote (possibly 8:30-5:30)

Benefits:

• PTO Accrual
• Medical Benefits
• 401 (K)
• Referral bonus
• Equipment Provided (internet access not included)

To apply : 

• Call: Magy at (865) 273 - 2158 
• Stop by: our office M-F between 8 am and 4 pm – 631 William Blount Drive, Maryville, TN
• Fill out an online application: at Expresspros.com/AlcoaTN
• Email: Magy.Gonzales@Expresspros.com

 

Apply Now