Part-Time Customer Service and Office Assistant

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Located in Cleveland , OH

Salary: $16 - $18

Part-Time Customer Service & Office Assistant

Location: Cleveland – West Side
Schedule: 1st Shift, Monday–Friday, 20–30 hours per week
Pay: $16–$18 per hour, based on experience

Are you someone who enjoys helping people, staying organized, and keeping a workplace running smoothly? We're looking for a friendly, reliable Part-Time Customer Service/Office Assistant to join our team on Cleveland’s west side. This role is perfect for someone who thrives in a customer-facing environment and enjoys a mix of administrative and hands-on tasks.

 

What You’ll Do

• Answer and direct incoming calls with professionalism and warmth
• Schedule appointments, including new bookings, rescheduling, and cancellations
• Provide excellent customer service to both callers and in-person visitors
• Process transactions for in-shop purchases
• Assist with daily upkeep of retail and back-office areas, including cleaning and organizing
• Support administrative and clerical tasks as needed

 

What We’re Looking For

• Strong customer service skills—both in person and over the phone
• Clear communication and strong interpersonal abilities
• Proficiency with computers, including MS Office and CRM systems
• Someone who genuinely enjoys working with the public
• Ability to pass drug and background screenings
• Must be ok with cats.
• Should be open to learning about extermination.

 

Experience Needed

• At least 2 years of administrative experience
• Background in customer service, appointment scheduling, and working directly with the public

Apply Now