Sales Associate

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Located in Jacksonville, FL

Salary: 20.00-22.00

WHAT YOU’LL BE DOING:

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels:

  • Proactive Sales & Customer Engagement: Identify customer needs and recommend the right metal products, services, and cutting solutions. Build rapport to create repeat business and long-term relationships.
  • Engaging with Customers: Spend your day on your feet, moving between our sales counter, the office, and the shop floor to assist customers from trade professionals to do-it-your-selfers.
  • Handling Multiple Channels: Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests efficiently.
  • Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close sales. Process orders and manage transactions with precision advisor, offer tailored solutions that fit customer needs and budgets.
  • Business Development: Identify and reach out to potential customers. Follow up on dormant accounts and seek opportunities for new business. Answer phone calls, respond to emails, and greet walk-in customers, ensuring every inquiry and order is handled promptly and professionally.
  • Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.
  • Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.

WHAT YOU BRING:

We’re looking for a motivated, sales-oriented individual who thrives in a fast-paced environment.

  • Sales & Customer Focus: You understand the sales cycle and enjoy helping customers find the right products while maximizing revenue.
  • Positive & Interactive People Skills: You are approachable, friendly, and excel in building customer relationships.
  • Strong Organizational & Time Management Skills: Ability to juggle multiple customer interactions and follow up on leads promptly.
  • “Yes” Attitude & Adaptability: A proactive, solutions-driven mindset that embraces challenges with enthusiasm. Confidence in troubleshooting and a proactive approach to resolving issues.
  • Essential Experience & Skills: At least one year of proven customer service, retail sales or inside sales experience, strong computer and math skills, and excellent communication abilities.

Express Office: Jacksonville (Northeast)
3740 Saint Johns Bluff Road South
Suite 7
Jacksonville, FL 32224
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