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Located in Waco, TX
Salary: $17.00 - $19.00/hr
A well-established insurance services organization is seeking a detail-oriented and organized Agent Contracting Representative to support its internal contracting and compliance operations. This role is responsible for processing agent onboarding paperwork, maintaining accurate records, and ensuring all licensing and regulatory requirements are met.
This position is ideal for a candidate who enjoys administrative work, working with documentation, and supporting sales or compliance teams in a professional office environment.
Process and track new agent contracting and appointment paperwork
Maintain agent records and update internal systems accurately
Verify agent licensing, certifications, and required documentation
Monitor contract renewals, terminations, and appointment status
Communicate with agents regarding missing or incomplete paperwork
Ensure compliance with internal policies and regulatory standards
Assist with audits, reporting, and quality control reviews
Provide administrative support to contracting and sales teams
Handle inbound and outbound phone calls and email correspondence professionally
High school diploma or GED required; college coursework preferred
1–2 years of administrative, clerical, or office support experience
Experience in insurance, compliance, or HR is a plus
Strong attention to detail and accuracy
Excellent organizational and time management skills
Ability to handle confidential information professionally
Proficient in Microsoft Office (Outlook, Word, Excel)
Strong written and verbal communication skills
Data entry and document management
Professional communication (phone & email)
Multitasking and prioritization
Problem-solving and follow-through
Dependability and accountability
Ability to work independently and as part of a team
Monday – Friday, standard business hours
Office-based position
Stable, long-term position
Professional office environment
Opportunity to gain experience in the insurance and compliance field
Supportive and team-oriented workplace
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