Office Assistant

Located in Chatsworth, CA

Salary: $26hr to start

Office Assistant

Chatsworth, CA

Full time – Temp to hire

Monday thru Friday – 8am to 5pm

$26hr to start.

 

An innovative company providing supply chain solutions to the aerospace industry with 100,000+ unique parts in stock from over 2,500 suppliers with customers that include almost every manor aerospace and defense OEM along with many of their subcontractors is seeking an Office Assistant to join their team in Chatsworth.

 

Summary: In this role, you will act as both customer liaison between customers and internal departments providing sales support and working cooperatively with on-site operations FSL team.

 

Responsibilities:

• Daily review of open orders, weekly supply chain analysis, monthly metrics reporting and customer forecasting.
• Track order activity and alert appropriate staff of any potential delivery problems and resolve delivery issues.
• Develop knowledge of customer specific quality requirements/flow downs. Contribute this knowledge during price and contract renewal reviews with internal teams.
• Conduct bin turn analysis reports to improve efficiency ensuring scan frequency stays within expected models.
• Ensure that sufficient inventory is available to the assigned customer and all contractual agreements are fulfilled.
• Shop in the market for available inventories when critical gaps appear in supply chain that cannot be improved by internal expedite teams. Process these buy requests.
• Coordinate compilation of quarterly business reviews (QBRs) materials. Lead and present at QBRs.
• Follow-up with internal teams and customer on outstanding Accounts Receivable issues to prevent credit holds.
• Ensure routine invoicing is done in a timely and correct manner.
• Work alongside contracts team and help facilitate/negotiate pricing and terms of the long-term agreement.
• Ensure accurate uploads of new contracts to ERP upon award acceptance as part of Contract Implementation.
• Assist Quality review of technical drawings to help resolve customer and supply chain issues.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.
• Create data uploads via Excel.

 

Qualifications:

• High school diploma or equivalent required.
• 1-2 years prior experience in Customer Service.
• Extensive experience with the implementation of corrective action programs.
• 3+ years of aerospace fastener experience.

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