Counter Customer Service Representative

Top Job

Located in Ottawa, ON

Salary: $20.00 to $23.00

Our client, a trusted building materials supplier located in the Central–East End, is seeking a personable and hardworking Counter Customer Service Representative to join a collaborative and customer-focused team.

Duties may include, but are not limited to: 

• Accurately enter customer orders into the system
• Communicate effectively with customers and suppliers to ensure smooth order flow
• Prepare, provide, and follow up on customer quotes
• Process orders from start to finish
• Generate invoices and complete related documentation
• Organize and maintain filing and paperwork
• Confirm inventory availability and coordinate stock pickup times
• Assist customers with inquiries and support as needed
• Perform other related duties as assigned

Required Skills and qualifications:

• Strong verbal and written communication skills in both English and French
• Minimum of 1 year of customer service experience, preferably in a counter or sales role
• Retail experience is also considered an asset
• Excellent time management skills with the ability to multitask effectively
• Friendly, outgoing, and approachable personality
• Detail-oriented and focused on achieving goals
• Ability to work collaboratively in a team environment
• Self-motivated with the ability to manage and complete tasks independently

Perks and benefits:

• Health and Dental benefits
• Pension Match
• Profit Sharing
• Great team dynamic
• Opportunities for professional and financial growth
• Career advancement and training opportunities offered
• Regular weekday hours (no evenings / weekends)
• Loyal repeat customers
• Free parking
  

The wage for this position ranges between $21.00 - $23.00 per hour, depending on experience. The ideal candidate is eager to learn and grow within an organization.

Schedule: Monday to Friday – 7:30am to 4:00pm.

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

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