Customer Service Representative - Transportation

Located in Tampa, FL

Salary: $18/hour

Customer Service Coordinator (Transportation Experience a Plus)

Pay: $18/hour

Schedule:

• Saturday: 9am-5pm

• Sunday: 11am-7pm

• Tues/Wed/Thurs:  9am-5pm

• Mon/Fri:  OFF

Position Overview

We are seeking a professional and customer-focused Customer Service Coordinator to support daily operations and assist customers with reservations and service inquiries. The ideal candidate excels in communication, organization, and problem-solving. Experience working with cars, buses, or transportation operations is a plus, especially familiarity with DOT requirements, but strong customer service skills are the priority.

Key Responsibilities

• Provide excellent customer service by handling reservations via phone and email

• Communicate clearly and professionally with customers, drivers, and internal teams

• Assist with scheduling, coordinating, and updating customer bookings

• Maintain accurate records, logs, and documentation

• Support general office and administrative tasks as needed

• Collaborate with operations staff to ensure smooth service delivery

• (Preferred) Assist with basic transportation-related tasks, including understanding DOT compliance, vehicle scheduling, or fleet coordination

Qualifications

• Strong customer service and communication skills

• Professional, organized, and detail-oriented

• Ability to manage phone and email reservations accurately

• Comfortable working in a fast-paced environment

• Experience with cars, buses, fleet operations, or DOT compliance is a plus, not required

• Reliable, punctual, and able to work independently or with a team

Apply Today

If you’re a customer-focused professional looking for a great opportunity, apply today to be considered for this role.

Apply Now