Client Service Associate

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Located in Owatonna, MN

Salary: $22-$28 an hour

Client Service Associate

Owatonna, MN

$22-$28 an hour depending on experience

This position serves as the operational backbone of a wealth management practice. Their primary goal is to manage administrative and client-service tasks, allowing the Lead Advisor to focus on high-level financial planning and business development.

Key Responsibilities:

  • Acts as the first point of contact for clients; schedules appointments, confirms meetings, and responds to routine inquiries via phone and email
  • Processes new account paperwork, facilitates asset transfers, and maintains accurate digital and physical client records
  • Meeting Preparation: Gathers financial data, creates reports, and prepares presentation materials (e.g., portfolio reviews or financial plan drafts) for advisor-led meetings.
  • Ensures all documentation meets strict industry regulations
  • Coordinates office functions, handles marketing logistics (such as seminar planning), and monitors daily account activities for potential issues.

Required Skills & Qualifications:

  • Mastery of Microsoft Office Suite (especially Excel) and financial software such as CRM systems (Salesforce, Redtail) and planning tools (eMoney, MoneyGuidePro).
  • Licensure (Optional but Preferred): Many roles require or prefer FINRA Series 7 and Series 63/66 licenses, which allow the assistant to process trades and provide limited investment information.
  • Attention to Detail
  • Exceptional interpersonal skills for building rapport with high-net-worth clients and coordinating with external professionals like CPAs or attorneys.
  • A high school diploma is a minimum but prefer Bachelors Degree in related field

Express Office: Owatonna
812 South Elm Avenue
Owatonna, MN 55060
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