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Located in Shawnee , KS
Salary: $20-22 DOE
Customer Service RepresentativeLocation: Kansas City, KSSchedule: Monday–Friday, 8am-5pmPay: $20-22 DOE
We are seeking a dependable and customer-focused Customer Service Representative to support Service Center and Account Managers with daily sales and customer service activities. This role plays a key part in maintaining existing customer relationships, supporting sales growth, and ensuring accurate and timely order processing. The ideal candidate is detail-oriented, comfortable working independently, and experienced in a fast-paced customer service or industrial sales environment.
Job Responsibilities:
Maintain 100% compliance with all safety policies and procedures
Partner with Account and Product Managers to prepare and provide sales quotes
Process incoming customer inquiries and orders into the sales system
Quote customers using a working knowledge of products and services
Support Service Center sales goals and assist with sales growth initiatives
Assist Accounts Receivable with new account setup and follow up on collections
Coordinate with Account Managers and Service Center leadership to keep account activity updated
Monitor delivery commitments and expedite orders when necessary
Track customer-specific inventory to ensure timely order fulfillment
Make outbound calls to existing and potential customers for new business opportunities
Provide technical and service support to internal teams and customers
Build and maintain strong internal and external working relationships
Qualifications:
2–4 years of experience in customer service or industrial sales
Strong customer service and communication skills (written and verbal)
Ability to work independently and prioritize multiple responsibilities
Comfortable performing basic math calculations (whole numbers, fractions, and decimals)
Proficient with basic computer programs including Microsoft Word, Excel, email, and internet
Ability to learn and effectively use company software systems
College degree preferred, but equivalent experience will be considered
On-site availability required
Benefits of working with Express:
Weekly pay
Medical, dental, and vision insurance options
401(k) retirement plan
Referral bonuses
COME WORK WITH THE #1 STAFFING AGENCY IN KANSAS CITY!Apply now and call 913-379-9525 to schedule an interview. We look forward to hearing from you!
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