Customer Service

Located in Framingham, MA

Our client, a full-service printing company, is looking for a Customer Service Representative to join their growing team in Framingham!

Schedule: Full-time - 8:30am-5:00pm
Pay: $20–$25/hour (Depending on Experience)

Responsibilities of the Customer Service Representative:

• Handle incoming calls from new and existing customers

• Generate quotes and follow up with customers regarding quotes and orders

• Assist with general office and administrative tasks

• Provide friendly, professional customer support and help ensure smooth daily operations

Qualifications and Experience of the Customer Service Representative:

• Prior customer service or office experience preferred

• Strong communication and organizational skills

• Ability to multitask effectively

• Basic computer skills; familiarity with email and office software

• Motivated, willing to learn, and able to work well with others

• Industry experience in printing, mailing, or embroidery is a plus, but not required

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