Service Coordinator

Located in Pharr, TX

Salary: $15.00 per hour

Job Title: Service Coordinator
Location: Pharr, TX
Pay Rate: $15.00 per hour
Schedule: Full-Time, Monday – Friday, 8:30 AM – 5:30 PM

About Us:
Express Employment Professionals is dedicated to connecting talented individuals with meaningful career opportunities. We are currently seeking a detail-oriented and proactive Service Coordinator to join our team in Pharr, TX. This role offers the chance to support service operations, interact with customers, and coordinate with technicians in a fast-paced environment.

Key Responsibilities:

• Answer, screen, and transfer incoming calls; take messages and direct calls appropriately

• Demonstrate products and services to customers when required

• Prioritize and respond to urgent emails and inquiries

• Manage and process work tickets accurately and timely

• Print and organize critical documents including cost reviews, vendor quotes, drawings, submittals, purchase orders, work orders, and packing slips

• Provide technicians with all necessary documentation such as certificates, permits, and preventive maintenance sheets

• Maintain accurate customer records and ensure compliance with certifications and permits

• Cross-reference job order documents for accuracy and compliance

• Register technicians for training and coordinate scheduling

• Track certificate renewals and vehicle compliance

• Create estimates and manage service calls to meet deadlines and customer expectations

• Oversee timesheets, truckloads, and vehicle catalog information

• Coordinate with third-party vendors for service delivery

• Manage vehicle insurance policies and ensure adequate coverage

Requirements:

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Ability to work efficiently in a fast-paced, deadline-driven environment

• Prior experience in administration or customer service preferred

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and email management

• Ability to work independently and collaboratively

Apply Today!
For immediate consideration, please call 956-664-9675 ext. 158 or send your resume to McAllenTX@ExpressPros.com. Be sure to mention the job title in your correspondence.

Apply Now