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Inbound Information Specialist

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Located in Norman, OK

Salary: $16.00

Location: Noble, Oklahoma* 

**Based on performance may be cleared to work remotely within 1-3 months  

Pay Rate: $16.00 per hour 

Work Hours:  

Monday to Friday, 8am-4:30pm then will go to 10am-6:30pm.      

        Must have open availability between 7am-7pm. Cannot have any pending events/appointments where you will need off within the 1st three months. This is an indefinite contract position, you may be eligible to be hired core with company but is not guaranteed.

Key Responsibilities: 

  • Answer incoming calls in a queue to assist clients with applications. 

  • Process and complete client applications. 

  • Educate and provide technical assistance to customers regarding program details. 

  • Document follow-up and contact outcomes in information management systems. 

  • Maintain client confidentiality while navigating database systems. 

Requirements: 

  • GED/High School Graduation or equivalent combination of education and job-related experience. 

  • 6-12 months experience in customer service, retail, education, technical assistance, social services, or general office duties. 

  • Must be able to type 40 words per minute, navigate computers, and feel comfortable talking on the phone all day. 

  • Must be able to navigate through multiple programs while on the phone, must be computer savvy. 

  • Based on performance, you may be cleared to work remote within 1-3 months, you must have reliable internet, equipment is provided. Must have office space with no children/animals in background. 

How to Apply:  

  • Visit our office at: 2424 Springer Dr. Ste. 103, Norman, OK 73069  

  • Call our office (405) 366-6060. 

Express Office: Norman (Oklahoma City Metro)/Pauls Valley
2424 Springer Drive
#103
Norman, OK 73069
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