Retail Associates


Top Job

Located in Cleveland, OH

Salary: $15 an hour


We are looking for experienced customer service reps to aide in our retail departments 


Day shift - Mon-Fri 8am-4:30pm Sat/Sun 9am-5:15pm 


Starting at $15 an hour 



For this opportunity you will report to our west 130th store location, and you will fulfill the following job responsibilities & qualifications required for the role:

  • Participate in a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards.
  • Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow.
  • Prioritize the cleanliness and appearance of the facility and your work area.
  • Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
  • Help customers use our digital kiosks or mobile devices to look up inventory.
  • Process cash & credit card transactions for customers at admissions & checkout.
  • Read, interpret, and enter data into our computer systems for accurate record keeping.
  • Communicate sales promotions and upcoming events to customers.
  • Learn new skills; assist your teammates; and complete other retail tasks as directed.


  • Commitment to delivering friendly, helpful, and professional customer service.
  • Experience in a retail or customer service position.
  • Good administrative & organizational skills (including cash management).
  • Ability to work in a face paced, team-oriented environment.
  • Good computer skills with the ability to navigate mobile devices.
  • Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
  • Must work retail store hours including overtime, weekends, and some holidays.
  • Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions.

Benefits for Full-Time Team Members:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Paid Holidays & Vacation
  • On-The-Job Training
  • Employee Referral Program
  • Employee Assistance Program (EAP)


To be a good neighbor and steward to the communities that we serve, we are building a team with a strong foundation based on our four core values. The ideal candidate will understand the importance of (and possess) the following characteristics:

  • Respect
  • Help
  • Learn
  • Grow


Express Office: Parma (Cleveland Metro)
5348 Broadview Road
Parma, OH 44134
Apply Now