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(REMOTE) Operations Support Specialist - Assistant

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Located in New Bern, NC

Salary: $17- $19 Based on Experience

  • Must have Strong knowledge and Experience working with Excel Spreadsheets
  • Daily reporting on Client’s audits of performance, communicating issues to the field staff, and updating action plans to report back to clients.
  • Update work order networks and templated spreadsheet trackers as needed with detailed information.
  • Take customer calls, and other miscellaneous operations related calls from District Managers and Service Providers as needed.
  • Export and maintain IVR/time clock data for management, customers, and field staff as needed.
  • Document complaints, audits, & requests in central database and follow up as needed.
  • Join internal or customer conference calls when requested by management.
  • Maintain weekly calendars and spreadsheet trackers for annual wet work services.
  • Process Service Provider payables for extra work in excel formulated templates.
  • Submit any billing related information for extra work to the accounting department weekly.
  • Maintain HubSpot database of any changes to accounts.
  • Monitor incoming emails while completing daily tasks and respond to emails in order of importance.
  • Any misc. projects as required.
  • Must be able to pass a Drug Test and 7 year Background Check

Apply Now! Give us a call at 252.631.1476 New Bern or 910.355.0060 Jacksonville.

Express Office: Jacksonville
461 Western Boulevard
Suite 118
Jacksonville, NC 28546
Apply Now