Call Center/CSR

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Located in Kalispell, MT

Salary: $17.50

Express Employment Professionals is hiring for a “Call Center/CSR” for a local Flathead Valley company! 
 
Work schedule;Monday to Friday; 8:00 AM - 5:00 PM 
 
Responsibilities: 

  •  Answer incoming telephone inquiries for Bank providing prompt and extraordinary service. 
  • Correctly and efficiently transfer calls to outside offices and staff members 
  •  Process telephone transfer requests, check orders, stop payments, Visa Check Card orders/reorders
  •  Provide customer service on ACH and ATM inquiries and disputes, process cash management/on-line banking inquiries and resets
  •  Provide statement printouts and check copy requests
  •  Provide viable solutions to meet customer needs, while conforming to Bank regulation and policies and providing extraordinary service 
  •  Refers services and products to include Dime-A-Time, Xpress phone, on-line banking, e-statements, ODP's
  •  Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD's, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products. Promotes Tell-A-Friend.
  •  Proper usage of System as well as other supporting systems
  •  Basic knowledge of compliance and regulatory issues - i.e. certain regs (E, CC)

Requirements

  • Customer service experience
  • Sales experience
  • banking knowledge preferred

“Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today! 

 

Express Employment Professionals can help you find the type of job that perfectly fits your needs and abilities, and you’ll never pay a fee for our services and support. 

Locally owned. Working with local companies. Putting local people to work. 

Express Office: Kalispell
4 Sunset Plaza
Suite 101
Kalispell, MT 59901
Apply Now