Client Coordinator

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Located in Walla Walla, WA

Salary: $19.25-$21.60

Specialized Recruiting Group of Walla Walla is searching for a Client Coordinator to join a local law office.

The Client Coordinator also works as the receptionist and is the point person for the office - for staff, clients, and all others calling or coming in. The Client Coordinator is a combined position involving reception and front office duties, as well as assisting the Administrative Manager and Case Managers.

Receptionist and Front Office Duties

  • Answering the phone, transferring calls, and taking detailed messages (in partnership with the Intake Specialist and the Pre-Litigation Team)
  • Evaluating each case for referral or intake (in coordination with the Intake Specialist and the Pre-Litigation Team)
  • Scheduling in-person and video conference appointments, scheduling sick time for all staff members in MS Outlook 365, and maintaining the company calendar
  • Processing incoming documents, mail, and communications correctly using ScanSnap, Adobe, RingCentral, MS Outlook 365 and Filevine Case Management apps
  • Preparing outgoing mail correctly using the Stamps.com app and dropping off mail, and other courier duties as assigned (using your own insured vehicle and tracking mileage for monthly reimbursement)
  • Preparing meeting rooms for appointments and straightening up/sanitizing afterward
  • Maintaining the front office and copy areas (both upstairs and downstairs) and watering plants
  • Opening and closing the office including stocking, refilling, tidying, and sanitizing common areas of the office.

Administrative Assistant Duties (Office Management, Bookkeeping & IT Tasks)

  • Inventorying and assisting with ordering and stocking office, cleaning, and breakroom supplies.
  • Archiving and purging closed client files, and maintaining the storage room
  • Building-management tasks, including de-icing the parking lot as needed, picking up the grounds, bringing the trash and recycling cans to and from the curb
  • Processing incoming company expenses and paying/balancing Client Costs Advanced (in partnership with the Administrative Manager)
  • Managing petty cash
  • Paying all Client Costs Advanced in Filevine (in coordination with other staff)
  • Coordinating with outsourced contractors to facilitate their work
  • Occasionally creating discs of documents as requested by Case Managers
  • Occasionally compiling mailings for Case Managers working remotely

Client Coordinator Requirements:

  • Computer skills – must be proficient with Microsoft Office
  • Prior administrative or client services experience strongly desired.
  • A professional and friendly demeanor.
  • Have a keen eye for detail.
  • Excellent verbal and written communication skills.

*This client requires that all applicants provide high school and college transcripts along with a writing sample after their initial interview.

Express Office: Walla Walla
101 West Poplar Street
Suite A
Walla Walla, WA 99362
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