Client Services Representative / Dispatcher


Located in Burnsville, MN

Salary: Up to $24/hr

Daily Responsibilities:

  • Call intake including the dispatching, follow-up, status updates, and resolution coordination of all service calls
  • Dispatching and scheduling technicians with proper understanding of travel time required and on site time required by technicians to complete the task
  • Processing technician requests (call status updates, customer quotes, material ordering, and specific client requests)
  • Provide call acknowledgement and ETA's in accordance
  • Establish all initial and return ETAS for all assigned calls and coordinate communicate to the clients
  • Communication by phone and with the technician before dispatching and providing ETA's to clients for emergency calls
  • Updating call status within 2 business days of scheduled service date passing

Skills Required:

  • Proficient with Microsoft Office Suite


Previous dispatching experience required


Monday through Friday, 8am – 5:00pm


One Interview with Express = Endless Job Opportunities!

Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you're building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you'll never pay a fee to Express for our services and support.

Take the first step toward your success. Connect now with an Express office in your area!

Express Office: Lakeville (Savage)
8275 210th Street West
Lakeville, MN 55044
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