Hotel Front Desk


Top Job

Located in Phoenix, AZ

Salary: $17-$18

We are seeking a friendly, customer service oriented individual to join our front desk team. The ideal candidate will have prior experience using the Opera/ONQ property management system and providing excellent guest service.


  • Greet and welcome guests in a polite and professional manner
  • Check guests in/out using the ONQ/Opera system
  • Answer guest inquiries and provide information about hotel amenities, services, and local area
  • Process payments, post charges, and handle cash/credit card transactions
  • Manage guest requests and relay information to appropriate departments
  • Update room status and availability in the ONQ system
  • Respond to guest complaints and issues in a calm and resolving manner


  • Minimum 2 year''s experience in a hotel front desk role using ONQ/Opera
  • Strong computer skills and ability to learn new systems quickly
  • Excellent customer service and communication abilities
  • Professional appearance and demeanor
  • Flexibility to work varying shifts between 7am-3:30pm or 3pm-11pm
  • Availability to work weekends and holidays as scheduled
  • High school diploma required, some college preferred
  • Bilingual in English/Spanish a plus


Express Office: Phoenix (Southeast)
4501 East Thomas Road
Phoenix, AZ 85018
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