Bilingual Reservation Agent

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Located in Guelph, ON

Salary: 19.50

Bilingual Reservation Agent

Position Type: Seasonal March 2024 – October 2024

Job Location: Guelph, ON (Remote and On-site options available)

Wage: 19.50/hr

Week 1: Monday - Wednesday 4:30PM to 9:30PM, Saturday and Sunday 10:00AM to 4:00PM

Week 2: Monday - Wednesday 4:30PM to 9:30PM

Our hours of operation are 7 AM - 10 PM, 7 days a week.

After training is complete you can expect to be scheduled 10-15 hours per week until call volumes increase

The ideal candidate will have:

·         Professional oral and written language skills in both English and French

·         Friendly demeanor and excellent listening skills

·         Patience in understanding and assisting customers with their needs.

·         Tactfulness and pleasant communication style

·         A natural knack for computers and quick learning of new software

·         Ability to think on your feet and communicate concisely.

·         Empathy in addressing customer concerns and fulfilling their needs.

·         1 year of experience providing top-notch customer service to the public

·         Call center experience is beneficial but not mandatory.

RESPONSIBILITIES 

·         Assisting the public with reservations and addressing a variety of related questions.

·         Handle inbound calls and inquiries related to reservations from a diverse customer base.

·         Assist customers in making, modifying, or canceling reservations using the company's reservation system.

·         Ensure accurate and timely entry of reservation information into the database.

How to apply

 

Call: 519-821-4275

 

Email your resume directly to:

Heena.heena@expresspros.com

 

Express is a leading Staffing provider in the Guelph and surrounding area who has been in business for over 20 years. Our office has been awarded the Circle of Excellence, so feel confident that we know what we are doing. Let us be your steppingstone to a new opportunity!

 

If this position doesn’t sound like the right one for you, no problem, we have lots, so be sure and connect with us to learn about what else is available or to share with us what specifically would interest you.

 

 

#ExpressGOffice

 

Express Office: Guelph
45 Speedvale Avenue East
Suite 100
Guelph, ON N1H 1J2
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