Junior Service Coordinator

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Located in Coquitlam, BC

Salary: $40-$45K Salary

Our client, a growing Tri-Cities based plumbing and HVAC service provider for commercial, industrial, new construction projects, and multi-residential properties is hiring a Junior Service Coordinator in Coquitlam.

This full-time permanent opportunity primarily involves supporting the Senior Service Coordinator with the scheduling of the day-to-day operations of field technicians. You also work closely with the sales team and service manager.

Job Duties and Responsibilities:

  • Dispatching field technicians throughout the Lower Mainland/Fraser Valley. This involves about 75% of the job
  • Receptionist desk – you are the first point of contact for the company
  • Prepare quotes for customers
  • Source & order material from wholesalers
  • Administer the maintenance contracts
  • Provide on-call support

Skills and Qualifications:

  • 2 years minimum of administrative assistant experience and at least 1 year of dispatch experience is required
  • HVAC industry experience and/or fluency with JONAS is a strong asset
  • Excellent communication skills – both written and verbal – characterized by professionalism, assertiveness, and a calm demeanor
  • A sense of urgency with grace under pressure
  • Exemplary customer service skills
  • Proficiency with the MS Office Suite

What’s In It For You?

  • Local Tri-Cities based company – live locally, work locally!
  • Mon – Fri, 8:00am – 4:30pm or 8:30am – 5:00pm – your choice! You are expected to monitor emails over the weekend to forward to technicians.
  • Full medical and dental benefits after probation, RRSP matching (after 6 months) and a Health Spending Account
  • Free parking
  • $40K-45K annual salary, higher with direct HVAC and/or JONAS experience

Sound like you? Then apply now by submitting your resume. I look forward to hearing from you! Please note that we will respond back to considered candidates only, within 2 business days.

Express Office: Coquitlam
103-2973 Glen Drive
Coquitlam, BC V3B 2P7
Apply Now