Inbound Information Support Specialist

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Located in Noble, OK

Salary: $16

Location: Noble, Oklahoma*

* Based on performance, upon approval you may work remotely within 1-3 months after starting.

Salary: $16.00 per hour

Work Hours:

·         Monday to Friday, 8am-4:30pm then 10am-6:30pm.     

        Must have open availability between 7am-7pm.

Key Responsibilities:

·         Answer incoming calls in a queue to assist clients with applications.

·         Process and complete client applications.

·         Educate and provide technical assistance to customers regarding program details.

·         Document follow-up and contact outcomes in information management systems.

·         Maintain client confidentiality while navigating database systems.

Requirements:

·         GED/High School Graduation or equivalent combination of education and job-related experience.

·         6-12 months experience in customer service, education, technical assistance, social services, or general office duties.

·         Must be able to type 40 words per minute, navigate computers, and feel comfortable talking on the phone all day.

·         Based on performance, you may be cleared to work remote within 1-3 months, you must have reliable internet, equipment is provided.

How to Apply:

·         Email your resume to Jessica.Johnson@Expresspros.com

·         Visit our office at: 2424 Springer Dr. Ste. 103, Norman, OK 73069

·         Call our office (405) 366-6060.

 

Express Office: Norman (Oklahoma City Metro)/Pauls Valley
2424 Springer Drive
#103
Norman, OK 73069
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