Customer Service Rep (Long term opportunity, great benefits!)

Top Job

Located in Spokane, WA

Salary: $37,440 - $41,600

Looking to get your foot in the door with a reputable bank? Express Employment Pros is teaming up with a bank in downtown Spokane to find Customer Service Representatives. If you believe customer service begins with exceeding customer expectations and you have a talent for picking up on the little clues that allow you to fulfill the customer's needs before they realize they even have the need, then this is the job for you! This bank provides lots of room for growth within the company, and they offer free parking reimbursements.

Location: Downtown Spokane (free parking options)
Schedule: Full time. 5 days a week. It will be a consistent schedule but you must be able to work any day of the week.

Pay: $37,440 - $41,600 / year

Responsibilities:

• Answer calls and/or respond to emails
• Resolve customer problems such as: debit card issues, account overdrafts, electronic disputes, online/mobile banking issues and service charge questions
• Perform a variety of transactions on the customer's behalf such as: funds transfers, stop payments, debit card increases, address changes and check orders
• Perform general tasks and complete routine assignments, receive assistance in the completion of more complex assignments
  
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes

Job Qualifications:

• Requires completion of high school, vocational training, or equivalent
• 1-2 years customer service experience required; call center environment preferred
• Requires the ability to multi-task and work with over 25 software applications

Once hired on with the bank:

• Health, Dental, Vision, Life, and Disability Insurance
• PTO & Holiday Pay
• 401k Retirement Savings Plan
• Auto & Home Insurance
• Pet Insurance
• Employee Assistance Program
• Spending and Savings Account

If you, or anyone you know is interested, please call or text us today and ask for Cole! 509-747-8924.

Apply Now