Client Service Representative ($50K)


Top Job

Located in Auburndale, MA

Salary: $50,000/year

Our client, an industry leading home remodeling company in Newton, is looking for a Client Services Specialist to join their growing team!

Pay: $50,000/year

Schedule: Monday-Friday - 7:00 AM Start - Full Time

Responsibilities of the Client Services Specialist:

  • Daily communication with sales Team, prospects clients and vendors
  • Following up on inbound leads and set up appointments
  • Supporting the team in scheduling appointments, assembling jobs specs/detail, verifying all paperwork necessary for job crews
  • Updating CRM database and maintaining progress updates with internal team members
  • Identify client's needs and provide solutions
  • Acquire, retain and constantly develop industry knowledge
  • Work with the Finance team to assist in processing electronic payments, digitally signed contracts, invoices and other financial/production documents
  • Receive, copy, distribute, and file incoming and outgoing correspondence and reports

Qualifications and Experience of Client Services Specialist:

  • Bachelors Degree or Associates Degree required
  • Proficiency in Microsoft Excel (preferred)
  • Client service experience (preferred)
  • Valid drivers license and personal vehicle
  • Strong customer service experience
  • Computer and online proficiency (Excel, Word, PowerPoint, Gmail), willingness to learn Zoho CRM, OneClick Contractor software
  • Effective interpersonal skills—able to quickly establish rapport with all stakeholders (internal and external)
  • Able to absorb and articulate technical information

Express Office: Waltham-Framingham
326 Washington Street Annex
Second Floor
Wellesley Hills, MA 02481
Apply Now