Customer Care - $18/hr.


Located in Fitchburg, WI

Salary: $18/hour

We are seeking candidates for immediate client support roles with an local non-profit.  This are excellent evaluation - hire opportunities for candidates who are looking for an opportunity where they can make a difference in the community.


Position Overview:

  • Will answer incoming customer calls and schedule appointments, answer program questions or refer the customer to a caseworker as necessary. 
  • Perform necessary documentation of calls
  • Other clerical and administrative tasks as assigned


  • Must have a passion and outgoing personality for working with limited and low income households.
  • Excellent customer service
  • Math and computer skills
  • Experience working in a non-profit setting with limited income families, elderly and veterans a plus.

  • Bi-lingual (Spanish) language skills are also a plus


Schedule: Hours are Monday - Friday 8:30 - 5:00. Hours will increase in October through March, and candidates need to have flexibility to work until 6pm and some Saturdays during peak season.


Pay: $18/hr.


Interested candidates can apply many ways:

  • Call to speak with an Employment Specialist
  • Submit online applications
  • Send resume to

Express Office: Madison West (Fitchburg)
2980 Cahill Main
Suite 106
Fitchburg, WI 53711
Apply Now