Operations Analyst


Top Job

Located in Columbia, SC

Salary: $20.00-24.00

A health insurance agency is hiring Operations Analyst. 

Pay: $20- 24/hr

Monday- Friday 

On-site Position

Job Duties:

  • Under general supervision, analyzes proposed policies, procedures, forms, and reports.
  •  Recommends operational improvement through standardization, simplification, discontinuance and other methods.
  • Recommends installations of new systems/procedures.
  • Reviews organizational functions and structure to avoid overlapping or duplication.
  • May provide security administration to application supported by area when the appropriate written and approved request is received.
  • Evaluates existing procedures and processes to make recommendations for improvement.
  • Monitors reports to assess the impact of performance on key measures.
  • Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics.
  • Assists in the implementation and maintenance of systems or processes to include testing.
  • May manage and relay the purpose, scope, and status of each implementation to management.
  • Develops and maintains written procedures within departmental and organizational standards.
  • May document and streamline automated procedures into end-user training material.
  • Conducts workflow and process audits of staff and reference materials as needed.
  • Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency.
  • Provides training for new employees and ongoing training as workflow efficiencies are revised.
  • Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends.
  • Maintains area reports. Quality check records affecting accuracy of reports by researching and testing processes and methods.
  • Maintains close contact with management to provide updates on any issue/projects.
  • Completes special projects and informs management of any trends or changes in statistical reports.
  • May serve as liaison between the department and other internal/external groups.

Typical office environment. Some travel may be required.


  • Bachelor's degree or associate Degree and 2 years of project management, data analysis, business planning or other job-related experience OR 4 years combined education and job-related experience.
  • Required Work Experience: 2 years of data analysis or related operations experience.
  • Preferred Education: Bachelor's degree-in Business, Healthcare or other job related field. Preferred Work Experience: 2 years-of healthcare or insurance data analysis experience.
  • Strong communication, project management and organizational skills.
  • Understanding of acceptable internal standards and methodologies. Strong analysis skills.
  • Able to identify problems and recommend solutions.
  • Able to provide support in developing and implementing process improvements.
  •  Required Software and Tools: Microsoft Office. Preferred Software and Other Tools: DB2 skills.


  • Health
  • Vision 
  • Dental 
  • Term Life
  • Disability Insurance 
  • Vacation Pay 
  • Holiday Pay 

Apply today! or call us for an interview:  803-788-8721

Express Office: Columbia
9557 Two Notch Road
Suite J
Columbia, SC 29223
Apply Now