Operations Analyst

Top Job

Located in Columbia, SC

Salary: $20.00-24.00

A health insurance agency is hiring Operations Analyst. 

Pay: $20- 24/hr

Monday- Friday 

On-site Position

Job Duties:

• Under general supervision, analyzes proposed policies, procedures, forms, and reports.
•  Recommends operational improvement through standardization, simplification, discontinuance and other methods.
• Recommends installations of new systems/procedures.
• Reviews organizational functions and structure to avoid overlapping or duplication.
• May provide security administration to application supported by area when the appropriate written and approved request is received.
• Evaluates existing procedures and processes to make recommendations for improvement.
• Monitors reports to assess the impact of performance on key measures.
• Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics.
• Assists in the implementation and maintenance of systems or processes to include testing.
• May manage and relay the purpose, scope, and status of each implementation to management.
• Develops and maintains written procedures within departmental and organizational standards.
• May document and streamline automated procedures into end-user training material.
• Conducts workflow and process audits of staff and reference materials as needed.
• Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency.
• Provides training for new employees and ongoing training as workflow efficiencies are revised.
• Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends.
• Maintains area reports. Quality check records affecting accuracy of reports by researching and testing processes and methods.
• Maintains close contact with management to provide updates on any issue/projects.
• Completes special projects and informs management of any trends or changes in statistical reports.
• May serve as liaison between the department and other internal/external groups.

Typical office environment. Some travel may be required.

Qualifications

• Bachelor's degree or associate Degree and 2 years of project management, data analysis, business planning or other job-related experience OR 4 years combined education and job-related experience.
• Required Work Experience: 2 years of data analysis or related operations experience.
• Preferred Education: Bachelor's degree-in Business, Healthcare or other job related field. Preferred Work Experience: 2 years-of healthcare or insurance data analysis experience.
• Strong communication, project management and organizational skills.
• Understanding of acceptable internal standards and methodologies. Strong analysis skills.
• Able to identify problems and recommend solutions.
• Able to provide support in developing and implementing process improvements.
•  Required Software and Tools: Microsoft Office. Preferred Software and Other Tools: DB2 skills.

Benefits: 

• Health
• Vision 
• Dental 
• Term Life
• Disability Insurance 
• Vacation Pay 
• Holiday Pay 

Apply today! or call us for an interview:  803-788-8721

Apply Now