EDI Operations Associate


Top Job

Located in Columbia, SC

Salary: $22.55/hr

A health insurance company is hiring EDI Operations Associates. 

Pay: $22.55/ hr 

Monday- Friday 

On-site only 

Job duties:

  • Processes written requests, manages logs supporting written requests and provides telephone support for first level calls
  • Assists team members with work functions.
  • Provides telephone support and information via the info call tracking system, managing one or more customer service logs. •
  • Ensures timely and accurate completion of requests about electronic data interchange (EDI) products and services, utilizing a relational database for tracking purposes. Maintains expedient and accurate service levels in filling requests for EDI products and services.
  • Supports in set-up of electronic transactions, software, electronic remittances, and support of submitter testing certification.
  • Oversees written and electronic requests relating to EDI.
  • Prepares material for monthly audits and provides support in the audit process.
  • Processes requests/responses received from other areas.
  •  Work Environment: Typical office environment.


  • Associate Degree in Computer Science, Information Technology, or other job related field
  • Degree Equivalency: 2 years of technical operations support experience or other applicable experience. 
  • Preferred Work Experience: 1 year of exposure to EDI concepts.
  • Good organizational, judgment, customer service, and both verbal and written communication skills.
  • Good spelling, punctuation, and grammar skills.
  •  Basic math and computer skills.
  • Basic understanding of data analysis concepts.
  • Ability to handle confidential or sensitive information with discretion.
  • Microsoft office. 

Benefits of Working with Express: 

  • Health, Vision, Dental, Term-life, and Short-Term Disability insurance available
  • Paid Vacation time 
  • Paid Holidays 
  • Weekly Pay

If interested, please call us for an interview at 803-788-8721 and send resume to Caroline.hughes@expresspros.com


Express Office: Columbia
9557 Two Notch Road
Suite J
Columbia, SC 29223
Apply Now