Customer Care Representative


Top Job

Located in Bend, OR

Salary: $18-$22

We are working with a client in Redmond, OR. We are currently seeking an experienced individual to join our team as a Customer Care Representative. The ideal candidate will possess strong attention to detail and self-motivation. This is a Full-Time position with working hours ranging from 8:00 am to 5:30 pm, adaptable to business requirements.


Key Responsibilities:

  • Deliver exceptional customer care throughout all stages of interaction
  • Conduct follow-up calls with customers
  • Coordinate job scheduling
  • Facilitate job reminders and maintain customer communication
  • Compile information, generate punch lists, and arrange schedules as necessary
  • Handle invoicing for completed projects
  • Monitor accounts receivable status
  • Manage collections activities, including snapshots and collection correspondence
  • Assist customers with job preparations and provide necessary information
  • Gather color preferences and job details, maintaining accurate records
  • Update customer profiles and oversee material ordering
  • Streamline and optimize processes for improved efficiency


  • Proficiency in computer usage, with a strong grasp of Microsoft Office applications
  • Background in delivering exceptional customer service
  • Adaptability to a dynamic, fast-paced work environment
  • Meticulous attention to detail and accurate record-keeping
  • Self-motivated approach to tasks and responsibilities
  • Excellent written and verbal communication capabilities
  • Positive and enthusiastic attitude
  • Driven to achieve tangible results

Preferred Qualifications:

  • 2 years of prior experience in an office setting
  • Familiarity with accounts receivable processes
  • Proficiency in QuickBooks software
  • Bilingual fluency in both English and Spanish
  • Experience within a service-based company or related industry

If you are enthusiastic about providing top-notch customer care and contributing to a dynamic team, we invite you to apply for this position. Please call 541-389-1505 to schedule an immediate interview for this position. 



Express Office: Bend
61379 South Highway 97
Bend, OR 97702
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