Customer Service Advocate I, II, and III

Top Job

Located in Columbia, SC

Salary: $15.50- $20/hr

Express Employment Professionals are now hiring Customer Service Representatives for a local insurance company.

On-site, Monday- Friday 1st shift (times vary) 

Pay: $15.50-20/hr 

URGENTLY HIRING! MANY POSITIONS AVALIABLE! 

Job Duties: 

• Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
• Performs research as needed to resolve inquiries.
• Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. 
• Accurately documents inquiries.
• Initiates or processes adjustments or performs other research as needed to resolve inquiries.

Qualifications Needed: 

• 1 year of Retail Customer Service Experience (CS I) 
• 2 years of Call Center Customer Service Experience (CS II) 
• 3+ years of Call center Customer Service Experience (CS III) or Bachelors degree in lieu of experience 
• Ability to type 30+ WPM 
• High School Diploma or Equivalent
• Ability to meet background and drug testing requirements.

Benefits of Working with Express: 

• Health, Vision, Dental, Term-life, and Short-Term Disability insurance available
• Paid Vacation time 
• Paid Holidays 
• Weekly Pay

If interested, please call us for an interview at 803-788-8721 and send resume to Caroline.hughes@expresspros.com

Apply Now