1st Shift Admin/Customer Service

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Located in Bradenton, FL

Salary: $17.00/hr

We currently have multiple FT positions with a busy commercial tag/title office. $17.00/hr with Overtime opportunities

This position is responsible for processing Motor Vehicle Titles and Registrations by reviewing and completing local and state-required Title/Registration documents. Manual sorting and detailed review are required. Ideal candidates possess strong critical thinking, analytic and decision making skills. Experience with MS-Office and other custom computer software applications is beneficial. Send your resume for immediate consideration to work4express@gmail.com

Duties:
• Provide information or guidance to rental car customers using a positive, empathetic and professional approach
• Use appropriate tools and resources to reach a complete and accurate resolution focusing on one call resolution
• Develop and maintain the product, process and technical knowledge related to services
• Exhibit effective verbal and interpersonal communication skills tailored to the audience
• Meet the performance goals established for the position in the areas of efficiency, schedule adherence, quality, customer satisfaction and attendance
• Other duties as assigned

Requirements:
• High School Diploma or GED equivalent
• 1 year of customer service experience, inbound call center experience in a fast-paced environment is a plus
• Strong computer skills with the ability to navigate efficiently between applications, including Microsoft Office
• Minimum of 30 words per minute typing skills
• Strong interpersonal skills and ability to interact with varying personalities
• Bi-lingual (Spanish) is a plus

If interested, call the Bradenton Express Employment Professionals office at 941-753-0034 to complete an application and interview - all over the phone.

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