Customer Service Coordinator, $45K-$60K
Located in Westfield, IN
Salary: $45,000 - $50,000
Our client, an industrial textile design and production company in Westfield, IN, is looking for a Customer Service Coordinator. Our client serves manufacturers nationwide in the automotive, aerospace and other commercial industries. You will report to the Plant Manager, and serve as his right-hand assistant ensuring that customers are taken care of and the company has the materials needed to meet production requirements. If you enjoy working in a fast-paced environment with great people, we want to hear from you.
This is a direct hire placement paying $45,000 - $60,000, DOE
What will you be doing as the Customer Service Coordinator?
- For customer service:
- Answer customer requests via phone, email and fax
- Review and process incoming orders
- Verify quantity and pricing
- Confirm ship dates
- Confirm order details with customers
- Key orders into the company’s computer system
- Expedite orders
- For purchasing:
- Review raw material inventory, determine safety stock leaves, and order raw materials
- Enter PO’s into the computer system
- Enter receiving information into the computer system
- Verify quantity and pricing received against quantity and pricing ordered, answering CSR line - emails and phone calls. Expecting questions. Phone 20-25 a day, emails similar, and follow up.
- Assist with accounts payable data entry processing in coordination with Controller.
- Assist with inventory management.
Experience that will put you at the top of the list for consideration as the Customer Service Coordinator:
- 3-5 years of customer service or purchasing experience
- 2-Year degree is preferred.
- Good working knowledge of Microsoft Office is required.
- Please be prepared to provide examples of how you have successfully worked independently to solve problems and handle multiple priorities at the same time.
- A “can-do” attitude and willingness to roll up your sleeves and pitch in will be given top consideration.
What will you receive as the Customer Service Coordinator?
- $45,000 - $60,000 annual salary
- The opportunity to work with a leader who has decades of experience managing manufacturing operations
- Open door access to the executive team
- A flexible, family-friendly work environment
- The opportunity to positively influence profitability
- IRA with 3% match
- Medical, Dental, and Vision insurance
- Medical reimbursement
We look forward to working with you!
Express Office: Fishers (Indianapolis North)
7259 Fishers Landing Drive
Fishers, IN 46038