Customer Service Coordinator, $45K-$60K

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Located in Westfield, IN

Salary: $45,000 - $50,000

Our client, an industrial textile design and production company in Westfield, IN, is looking for a Customer Service Coordinator. Our client serves manufacturers nationwide in the automotive, aerospace and other commercial industries.  You will report to the Plant Manager, and serve as his right-hand assistant ensuring that customers are taken care of and the company has the materials needed to meet production requirements. If you enjoy working in a fast-paced environment with great people, we want to hear from you.

 

This is a direct hire placement paying $45,000 - $60,000, DOE

 

What will you be doing as the Customer Service Coordinator?

• For customer service:
• Answer customer requests via phone, email and fax
• Review and process incoming orders
• Verify quantity and pricing
• Confirm ship dates
• Confirm order details with customers
• Key orders into the company’s computer system
• Expedite orders
• For purchasing:
• Review raw material inventory, determine safety stock leaves, and order raw materials
• Enter PO’s into the computer system
• Enter receiving information into the computer system
• Verify quantity and pricing received against quantity and pricing ordered, answering CSR line - emails and phone calls. Expecting questions. Phone 20-25 a day, emails similar, and follow up.
• Assist with accounts payable data entry processing in coordination with Controller.
• Assist with inventory management.

Experience that will put you at the top of the list for consideration as the Customer Service Coordinator: 

• 3-5 years of customer service or purchasing experience
• 2-Year degree is preferred.
• Good working knowledge of Microsoft Office is required.
• Please be prepared to provide examples of how you have successfully worked independently to solve problems and handle multiple priorities at the same time.
• A “can-do” attitude and willingness to roll up your sleeves and pitch in will be given top consideration.

 

What will you receive as the Customer Service Coordinator?

• $45,000 - $60,000 annual salary
• The opportunity to work with a leader who has decades of experience managing manufacturing operations
• Open door access to the executive team
• A flexible, family-friendly work environment
• The opportunity to positively influence profitability
• IRA with 3% match
• Medical, Dental, and Vision insurance 
• PTO
• Medical reimbursement

We look forward to working with you!

 

#INOS

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