Customer Service Coordinator, $45K-$60K

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Located in Westfield, IN

Salary: $45,000 - $50,000

Our client, an industrial textile design and production company in Westfield, IN, is looking for a Customer Service Coordinator. Our client serves manufacturers nationwide in the automotive, aerospace and other commercial industries.  You will report to the Plant Manager, and serve as his right-hand assistant ensuring that customers are taken care of and the company has the materials needed to meet production requirements. If you enjoy working in a fast-paced environment with great people, we want to hear from you.

 

This is a direct hire placement paying $45,000 - $60,000, DOE

 

What will you be doing as the Customer Service Coordinator?

  • For customer service:
    • Answer customer requests via phone, email and fax
    • Review and process incoming orders
    • Verify quantity and pricing
    • Confirm ship dates
    • Confirm order details with customers
    • Key orders into the company’s computer system
    • Expedite orders
  • For purchasing:
    • Review raw material inventory, determine safety stock leaves, and order raw materials
    • Enter PO’s into the computer system
    • Enter receiving information into the computer system
    • Verify quantity and pricing received against quantity and pricing ordered, answering CSR line - emails and phone calls. Expecting questions. Phone 20-25 a day, emails similar, and follow up.
    • Assist with accounts payable data entry processing in coordination with Controller.
    • Assist with inventory management.

Experience that will put you at the top of the list for consideration as the Customer Service Coordinator: 

  • 3-5 years of customer service or purchasing experience
  • 2-Year degree is preferred.
  • Good working knowledge of Microsoft Office is required.
  • Please be prepared to provide examples of how you have successfully worked independently to solve problems and handle multiple priorities at the same time.
  • A “can-do” attitude and willingness to roll up your sleeves and pitch in will be given top consideration.

 

What will you receive as the Customer Service Coordinator?

  • $45,000 - $60,000 annual salary
  • The opportunity to work with a leader who has decades of experience managing manufacturing operations
  • Open door access to the executive team
  • A flexible, family-friendly work environment
  • The opportunity to positively influence profitability
  • IRA with 3% match
  • Medical, Dental, and Vision insurance 
  • PTO
  • Medical reimbursement

We look forward to working with you!

 

#INOS

Express Office: Fishers (Indianapolis North)
7259 Fishers Landing Drive
Fishers, IN 46038
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