IT Service Technician Level 2


Located in Longview, WA

Salary: $26.00-$30.00 DOE

Express is currently recruiting for an IT Service Technician 2 for a local IT company. This is a Full-time, evaluation to hire position with some travel.


The pay is $26- $30 hour





  • Install networks and systems.
  • Service networks and systems.
  • Respond to requests from customers for technical assistance and support.
  • Load and configure network and system software and hardware.
  • Troubleshoot and repair network and system hardware and software problems.
  • Complete work order documentation in a timely and accurate manner.
  • Maintain assigned tools, test equipment, and spare parts in good working order.
  • Provide technical input during bid preparation.
  • Participate in pre-job bid meetings as requested.
  • Interface with customers to identify needs, concerns, and to recommend solutions.
  • Provide technical solutions using all available resources.
  • Participate in staff meetings.
  • Provide input to business operations and planning.
  • Assist in the selection and development of service staff.
  • Support business operations as requested and as needed.
  • Participate in safety and quality control meetings.
  • Add/Update Client documentation in PSA.
  • Maintain technical competency.


Skills and Qualities Required

  • Proficiency in Microsoft Suite
  • Excellent attention to detail
  • Ability to work on a deadline
  • Excellent customer services and professionalism
  • Able to work independently with minimal supervision or as part of a team
  • Problem solving skills and self-motivated
  • Must have 1-2 years of IT experience.
  • Must have valid driver’s license
  • May be fingerprinted for certain jobs/ clients
  • Possess or acquire COMP TIA A+ certification within 6 months of assignment
  • Must have a valid driver''s license and reliable vehicle to perform onsite work that can be over 1 hr. away drive time.


Associate Benefits

While working for Express, our associates can also become eligible for a variety of benefits:


  • Referral bonuses - $100 per employee referred after 80 hours worked.
  • Medical plan
  • Dental plan
  • Vision/eyewear plan
  • Prescription drug reimbursement
  • Short-term disability
  • Direct deposit
  • Sick Pay
  • Perks at Work – Save money with offers and discounts on everything from large or everyday purchases with popular merchants. 
  • 401(k) retirement savings plan
  • Life insurance


At Express, we will assess your skills; offer you interview and resume writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express and you will have the opportunity to earn benefits. We have more than 200 jobs available every month and we want to talk to you! To find out more, contact us today!




  1. Stop by our office at 1208 Washington Way Suite 130, Longview, WA 98632 (Monday-Friday 8am-5pm)
  2. Call Express Employment Professionals at 360-414-1200 to speak with a hiring manager
  3. Text "Jobs" to 360-414-1200
  4. Complete the application on our website
  5. Submit your resume via email to

"All employment offers are contingent on the successful completion of a pre-employment drug screening in compliance with all applicable federal and state laws."


Express Office: Longview
1208 Washington Way
Suite 130
Longview, WA 98632
Apply Now