Bilingual Customer Service Representative


Located in Trenton, IL

Salary: Up to $17/hr, BOE


  • *Fluent communication required in both English and Spanish*
  • Communicate accurately and concisely when relaying information
  • Professional phone etiquette and excellent listening skills
  • Proficient in the use of computers, typing, and other office equipment
  • Have worked 1-3 years in a service industry, such as apparel retail, restaurant server, hotel front desk, call center, receptionist, etc
  • Available to work 40 hours/week, including some evenings and Saturdays, as well as seasonal overtime


  • A successful CSR will communicate well with customers through multiple channels, provide information and explain products and services
  • Representatives listen to and offer service/solutions, accept and enter orders, while also addressing questions about and resolving issues with our products, policies, and shipments
  • Assisting customers with order processing via multi-communication channels
  • Advising customers about product styles and sizing
  • Responding to customer inquiries about shipments, returns, and billing
  • Maintaining good records of call activity in the customer database
  • Completing office tasks, as required, while maintaining work standards and productivity levels

Work Location: Trenton, IL.
Pay: $16-17/hr

Job Type: Full-time

Salary: $16.00 - $17.00 per hour



  • Microsoft Office: 1 year (Required)
  • Customer service: 1 year (Required)



  • Spanish (Required)
  • English (Required)

Express Office: Fairview Heights
314 Fountains Parkway
Suite B
Fairview Heights, IL 62208
Apply Now