Customer Service Representative


Located in New Orleans, LA

Salary: $15.00 - $16.00 per hour

We are looking for Customer Service Representatives for our client located in New Orleans East.

Pay: $15 - $16 / hour


  • 401 (k)
  • Dental Insurance
  • Health Insurance
  • Vision Insurance


  • Open and maintain customer accounts.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Prepares product and service reports for all customers.
  • Acts as the information hub for the entire organization.


  • Excellent written and verbal communication skills are a must.
  • Strong attention to detail is required.
  • Ability to email effectively and to write concise, clear, and accurate emails.
  • Strong Microsoft Office (Outlook & Excel) skills are required.
  • A strong focus on Quality is required.
  • Experience problem solving/troubleshooting is required.
  • Documentation skills.
  • Strong listening and telephone skills are required.
  • Conflict resolution skills are required.


  • High school or equivalent (Preferred)


  • Customer service: 1 year (Preferred)
  • Microsoft Excel: 1 year (Required)
  • Microsoft Outlook: 1 year (Preferred)

Express Office: New Orleans
1000 South Norman C Francis Parkway
New Orleans, LA 70125
Apply Now